IT & Security OKRs
Harden infrastructure, ensure compliance, and protect customer data at all costs.
Key Results
KRAchieve 100% compliance with GDPR and CCPA across all data pipelines.
KRReduce the number of days out-of-date for zero-day OS patches from 14 to 2 days.
KREnsure 100% of employees successfully pass the simulated phishing attack test.
Initiatives (Tasks)
INITIATIVEHire a dedicated external red-team to penetrate our internal network.
INITIATIVERoll out mandatory hardware security keys (YubiKeys) for all production access.
Key Results
KRDecrease the average IT Helpdesk ticket resolution time from 24 hours to 4 hours.
KRAchieve a 98% internal CSAT score on IT hardware provisioning.
KREnsure 100% of remote workers have zero-trust VPN access configured seamlessly.
Initiatives (Tasks)
INITIATIVEAutomate laptop provisioning and MDM enrollment right from the manufacturer.
INITIATIVEDeploy a Slack bot that handles password resets and basic software access requests.
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If you want the terminology first, read the OKR glossary and then come back to these templates.