Total Quality Management
What is TQM?
TQM is a management approach to long-term success through customer satisfaction.
TQM stands for Total Quality Management. TQM is a management approach to long-term success through customer satisfaction.
The term matters when teams need a shared definition across planning, finance reviews, sales reporting, and weekly execution conversations. Without a common definition, the same metric can drift in meaning across functions.
Inside OKRindo, TQM is most useful when it is tied to a decision. Use it to review progress, surface risk early, and choose the next action with clearer context.
The term matters when teams need a shared definition across planning, finance reviews, sales reporting, and weekly execution conversations. Without a common definition, the same metric can drift in meaning across functions.
Inside OKRindo, TQM is most useful when it is tied to a decision. Use it to review progress, surface risk early, and choose the next action with clearer context.
Quick definition
TQM is a management approach to long-term success through customer satisfaction.
How teams use it
Add TQM to the weekly review rhythm so everyone interprets the term the same way before changing targets, forecasts, or priorities.
Turn definitions into execution
Ready to track TQM inside a weekly execution system instead of spreadsheets?
Create your workspace